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Frequently asked
How do I add a friend?
Open Friends from the bottom menu. The first time, you pick a player name and accept the terms of use. Then tap “Add friend” and search for your friend by name or number; the number finds them exactly. Once they accept your request, you're friends. Your own number is shown at the top of Friends. If your friend doesn't play Margin yet, you can send them a link with your number from the search screen. You can change your name in Settings once every 30 days.
How do challenges work?
In Friends, tap “Challenge” next to your friend, pick the difficulty and the number of boards, and send the invite. When your friend accepts, you both play the same boards at the same time: the first to get through all of them wins. If time runs out, whoever finished more boards wins; if it's equal, it's a draw. During the match you can offer a draw; if your friend accepts, the match ends in a draw. If you leave the match or your connection doesn't come back within 20 seconds, you lose. The loser can ask for a rematch from the result screen. If your friend is offline, the invite waits 2 minutes. Challenges need an internet connection and have no prizes; results are kept in your head-to-head record.
How do I block or report someone?
In Friends, tap the player's row; the window that opens has “Block” and “Report”. You can also block or report from the menu of an incoming challenge invite. A blocked player can't find you, can't send you requests or challenge invites, and is removed from your friends; they aren't told. You can unblock them under “Blocked” at the bottom of Friends. We review reports within 24 hours and never tell the reported player who reported them. If you don't want anyone to challenge you, you can turn off challenge invites or appear offline in Settings.
Which notifications will I get, and how do I turn them off?
If you allow notifications, your phone can get one when a friend challenges you, when someone adds you, when your hint store is full and when there's news. You can turn each of them off separately in Settings, or all of them at once in your phone's settings. News and our replies to you also stay in the bell on the home screen; while the game is open, a new announcement shows up right away.
How do I contact you?
In the game, tap “Write to us” at the top of the home screen, choose problem, request or complaint and send your message. It reaches only us — other players never see it — and we read every message. Our reply arrives in the bell in the game. Don't include passwords or personal details. If you can't open the game, you can also write to the e-mail address on this page.
What is the Daily Board?
One board for everyone, every day, separately on Easy, Medium and Hard: tap the Daily Board button on the main menu. Solving it earns you 20 points on Easy, 200 on Medium or 400 on Hard, once a day each, added to your title and to that tier's weekly and all-time points. In the daily ranking, whoever solves it in the fewest moves, the fewest tries and the shortest time comes out on top; the clock starts with your first move. If you are caught, the board resets by itself and you try again. It needs an internet connection; while you are offline the button is hidden. A new board arrives every day at 00:00 UTC. The Daily Board shows no ads.
I'm stuck — there seems to be no way out
Every level passes through a solver before you ever see it: a level with no escape cannot be produced. If you are genuinely stuck, press Hint — it marks part of a winning route, not a guess. From the pause screen you can also swap the board for a new one.
How do hints work?
On every difficulty a hint reveals a third of the remaining route, at most twice per board — the full solution is never shown. Hints come from your hint store: it refills by one every hour, up to two, even while the game is closed, and if you allow notifications the game can let you know when it has refilled. You can add two more at any time by watching a short rewarded ad. A level cleared with a hint counts for half the mastery points.
A hunter didn't go where the arrow pointed
A solid, bright arrow means that hunter goes that way whatever you do. A faint, smaller arrow means your own move decides it: hunters always take the step that shortens the distance to you, so moving can change which step that is.
When do ads appear?
Ads between rounds appear only after a round ends, when you tap the button on the result screen — never in the middle of play. How often they appear may change over time. Rewarded ads are different: they are shown only when you ask for one, in exchange for a hint or a new board.
How do the leaderboards work?
Easy, Medium and Hard each have a weekly and an all-time ranking, ordered by points earned, and iPhone and Android players share the same rankings. Your name comes from Game Center (iOS) or Google Play Games (Android); if you are not signed in, you appear as “Player” and a number. Offline, the last standings you saw are shown. The Daily Board has its own ranking that starts over every day.
I changed phones — are my points gone?
No. Your points, title, friends and ad-removal purchase are kept in your game account. Sign in with the same Game Center (iOS) or Google Play Games (Android) account on the new phone and they come back; use “Restore purchases” in Settings for the purchase. Your sound and music settings are the exception: they live only on the phone and return to their defaults.
How do I delete my account?
In Settings, tap “Delete my account”, then “Delete permanently”. Your points, name, friends and everything else in your account are deleted; the progress on your phone is reset too, and the game starts over as a new player. Only your language and sound settings stay. This can't be undone: even if you sign in with the same Game Center or Google Play Games account, the deleted account doesn't come back. Your ad-free purchase stays with the store; “Restore purchases” in Settings brings it back. Details are on the account deletion page.
A challenge link from my friend doesn't open in the game
Boards shared by link belong to older versions of Margin (1.x). In 2.0, live challenges replaced this feature: the link still shows the board in your browser but doesn't open it in the game. To race your friend, add them under Friends and challenge them.
Can I replay the tutorial?
Yes. Tap the gear in the top-right corner of the main menu to open Settings; the Tutorial row at the top starts all five steps again. Replay it as many times as you like.